Your personal data will only be processed by us in accordance with the applicable data protection regulations. If you contact us, e.g. by entering personal data in a form on our website and submitting the form, the personal data you have entered yourself will be processed for the purpose for which you provided it.
When you visit our websites, personal data is automatically technically collected through cookies. Further information on cookies used on our website can be found under point 7 of this data protection declaration and in our cookie settings.
When using our websites and social media platforms, information is automatically sent to the server of our websites or social media platforms by the browser used on your device, among other things. This information is temporarily stored in a so-called log file. The following information is collected in connection with our websites without your intervention and stored until automatic deletion:
- IP address of the requesting computer
- Date and time of access
- Name and URL of the file accessed
- Website from which the access was made (referrer URL)
- Browser used and, if applicable, the operating system of your computer and the name of your access provider
The possibility of using this data on the legal basis according to Art. 6 para. 1 p. 1 lit. f DSGVO for purposes such as
- ensuring a smooth connection set-up of the website,
- the guarantee of a comfortable use of our website,
- the evaluation of system security and stability as well as for other administrative purposes.
is currently carried out by us. Under no circumstances can the collected data be used to draw conclusions about your person.
If you send us enquiries via the contact form, your details from the contact form, including the contact details you entered, will be stored by us for the purpose of processing the enquiry and in case of follow-up questions. We do not pass on this data without your consent.
If you send us an application via the application form, the information you provide in the form, including the contact data you enter and your application documents, will be stored and processed by us for the purpose of processing the application. We will not pass this data on to third parties without your consent. We store all data for processing your application in the go-e user account with our service provider Greenhouse, with whom we have concluded an agreement on order processing in accordance with § 28 DSGVO. We delete the data after the statutory retention periods have expired, unless you have given us your consent to use your application documents beyond this period. Further information on Greenhouse's data protection policy can be found here: https://www.greenhouse.io/de/privacy-policy.
Registration with user account
If you create a user account on our websites (e.g. to place orders via the go-e shop), we store and process the personal information that you have stored in your user profile. With a user account, you can view, change or delete your personal data at any time (the user name cannot be changed). Administrators of the go-e website can also view and change this information.
Ordering products via the go-e Shop
Your personal data, insofar as it is required for the establishment, content or amendment of the contractual relationship, will be used exclusively for the execution of the contract. Without your express consent or without a legal basis, your personal data will not be passed on to third parties outside of the processing of the contract. Your personal data (e.g. title, name, address, e-mail address, telephone number, bank details, credit card number) will only be processed by us in accordance with the provisions of Austrian data protection law. After expiry of the tax and commercial regulations, your data will be deleted unless you have expressly consented to its further use.
When you place an order via our website, your transmitted or entered data will be checked manually or automatically with the existing data stock for validity and up-to-dateness and, if necessary, compared in order to correct your data stored with us. For this purpose, it may be necessary for our staff to contact you. This is done by e-mail or telephone. The data you enter will only be used to process the order or to handle the registration and order; the data will not be passed on to third parties.
go-e occasionally organises raffles. If you take part in one of our competitions on the website or social media platforms, your personal data will be stored and processed for the purpose of managing and running the competition. We do not pass on this data without your consent. As soon as the competition has ended, the participants' data will be deleted. We will process the winner's personal data until the prize has been processed and handed over. Afterwards, this data will also be deleted.
Our website use the Google Maps API, a mapping service provided by Google Ireland (Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland). By using Google Maps, information about your visit to our website (including your IP address) may be transmitted to and stored on a Google LLC server in the USA. We have no influence on this data transmission. It can therefore not be ruled out that Google Ireland processes further data as part of the process, creates a personal reference and sends it to Google LLC. Google may transfer the information obtained through Maps to third parties where required to do so by law, or where such third parties process the information on Google's behalf. The use of Google Maps is only possible with prior consent in the cookie banner of the website.
The legal basis for this processing is your consent pursuant to Art. 6 (1) a DSGVO. You can revoke your consent to the processing of your personal data at any time. A corresponding link can be found in all mailings. In addition, the revocation can be made via the specified contact options. By declaring the revocation, the lawfulness of the processing carried out so far is not affected. Your data will be handled as long as you have given your consent. Apart from that, it will be deleted after the termination of the contract between us and Mailchimp, unless legal requirements make further storage necessary. Mailchimp has implemented compliance measures for international data transfers. These apply to all global activities where Mailchimp processes personal data of individuals in the EU. These measures are based on the EU Standard Contractual Clauses (SCCs). We have concluded a Data Processing Addendum with Mailchimp. This contract serves to safeguard your personal data and ensures that Mailchimp adheres to the applicable data protection regulations and does not pass on your personal data to third parties. You can find more information about this contract at: https://mailchimp.com/legal/data-processing-addendum/.